Privacy Policy
At Integrated Skills Academy (ISA), we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines the type of personal information we collect, how it is used, and the measures we take to protect it.
Information Collection
We may collect personal information such as name, email address, phone number, and payment information when you book an appointment, purchase our services, or subscribe to our membership program. We may also collect information related to your teaching experience, educational background, and teaching goals. This information is necessary for us to provide you with personalized and effective consultancy and membership services [NEW].
Use of Information
The personal information collected from our clients is used to:
- Provide our consultancy and membership services
- Communicate with you about your appointments, subscriptions, and any updates or changes
- Improve our services through research and analysis
- Provide you with promotional offers, updates, and relevant content
We may also use anonymized data for internal research purposes to enhance our offerings and better understand our clients' needs.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in providing our services, such as:
- Payment processors
- Email marketing providers
- Membership management platforms
These third parties are bound by strict confidentiality agreements and are only authorized to use your information in accordance with our instructions.
Data Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your personal information. These measures include:
- Internal reviews of our data collection, storage, and processing practices
- Security measures to safeguard payment and membership dataÂ
- Physical security measures to guard against unauthorized access to our systems
Access to Personal Information
You have the right to access and review the personal information we have collected about you. If you would like to access or request corrections to your information, please contact us at [[email protected]].
Membership Data and Cancellation
If you cancel your membership, your personal data will be retained for record-keeping purposes as required by law. You may request data deletion by contacting us, except where retention is legally required.
Cookies and Tracking TechnologiesÂ
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and provide personalized content. You can control cookie settings through your browser.
Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our services and practices. If we make changes, we will post the revised policy on our website and update the “Last Updated” date at the top of the policy. Your continued use of our services following any changes to this policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
