Terms and Conditions
Terms and Conditions for CELTA Consultancy Services
Introduction
These terms and conditions (“Terms”) govern the use of the CELTA Consultancy Services (“Services”) provided by [Company Name] (“Company”, “we”, “us”, or “our”). By using the Services, you (“Client”, “you”, or “your”) agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
Services
The Services provided by the Company include, but are not limited to, consultation and training for individuals preparing for the CELTA, IELTS and Cambridge Proficiency exams.
Appointments
Appointments can be scheduled through our website and must be paid in full before the appointment time.
Cancellation and Rescheduling
If you need to cancel or reschedule an appointment, you must do so at least 24 hours before the appointment time. Failure to do so will result in a cancellation fee of 50% of the appointment fee.
Confidentiality
The Company will keep all information regarding the Services and any information provided by the Client confidential.
Intellectual Property
All materials and resources provided by the Company as part of the Services are protected by copyright and other intellectual property laws. The Client may not reproduce, distribute, or otherwise use these materials without the express written consent of the Company.
Limitation of Liability
The Company will not be liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages, arising from the use of the Services.
Changes to Terms
The Company reserves the right to change these Terms at any time and will provide notice of any changes on our website.
Dispute Resolution
Any disputes arising from the use of the Services will be resolved through arbitration in accordance with the laws of [country].
Governing Law
These Terms and the use of the Services will be governed by the laws of [country].
Entire Agreement
These Terms constitute the entire agreement between the Client and the Company and supersede all prior agreements and understandings, whether written or verbal.
Refund Policy:
Our services come with a satisfaction guarantee, but we understand that there may be special circumstances in which a customer may request a refund. In such cases, the request will be thoroughly reviewed by our team and a decision will be made on a case by case basis.
It is important to note that refunds will only be considered in very special circumstances, such as medical emergencies or unavoidable personal situations. In all other cases, we will do our best to resolve any issue to the customer's satisfaction.
To request a refund, the customer must send an email to [insert email address] with a detailed explanation of the reason for the request. Our team will review the request and get back to the customer as soon as possible.
By purchasing our services, the customer agrees to these terms and conditions and acknowledges that refunds will only be granted in very special circumstances.
Terms and Conditions:
Payment for services must be made in full before any services can be rendered.
Our services are non-transferable and cannot be resold.
All content and materials provided by us are for the exclusive use of the customer and cannot be shared or distributed without our express written permission.
Our services are provided on an "as is" basis, and we do not guarantee any specific results or outcomes.
We reserve the right to modify or discontinue our services at any time, without notice.
The customer agrees to indemnify and hold harmless [insert company name] and its employees and agents from any and all claims, damages, expenses and costs arising from the customer's use of our services.
Our services are governed by the laws of [insert country or state], and any dispute arising from these terms and conditions or the use of our services will be resolved in accordance with such laws.
By purchasing our services, the customer acknowledges that they have read, understood and agree to these terms and conditions.
These terms and conditions are subject to change at any time, and it is the customer's responsibility to stay informed of any changes. If you have any questions about these terms and conditions, please contact us at [insert email address or phone number].
